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Privacy Policy

If you have any queries regarding anything you read in this privacy policy, please send an email to hayley@proofreadingbyhayley.com, and I will get back to you as soon as possible.

 

Last updated: March 2024

Introduction 

This privacy policy describes how the personal information of clients and visitors to this website is collected and used.

 

Hayley Rushbrook, trading as Proofreading by Hayley, is committed to protecting the privacy of visitors to this website and the clients she provides proofreading and editorial services.

 

 

Purposes of Processing Personal Data

  • Hayley Rushbrook will collect certain personal information (e.g. name, email address) to provide quotes, services and invoices to clients and potential clients (who consent to this privacy policy).

  • Hayley Rushbrook may request further information (e.g. a phone number and postal address) to communicate with clients while a project is ongoing and to provide invoices (although the invoice will be sent via email).

  • Hayley Rushbrook will collect email addresses from those who subscribe to her site to send news, updates, promotions, etc. They can unsubscribe from the mailing list at any time using the link at the bottom of the email or by sending an email to hayley@proofreadingbyhayley.com.

 

Collection of Data

  • Information is provided by the visitor/client/potential client when they use the contact form on Hayley Rushbrook’s website (agreement to this privacy policy via a tick box is required to use the contact form on her website), contact her directly or connect/message/follow her on social networking sites.

  • Hayley Rushbrook has access to limited website user statistics and information gathered by Wix.

  • Hayley Rushbrook will not disclose any identifying information to third parties without prior written (including email) consent or unless she is legally obliged to do so.

 

Lawful Basis

 

Promotional and Marketing Activities

  • Hayley Rushbrook may use the client’s name and a brief, non-specific description of the project in her promotional material (including on her website and social networking sites) unless the client requests otherwise.

  • Hayley Rushbrook may use written (including email) feedback, comments or reviews made by the client in her promotional material (including on her website and social networking sites) unless the client requests otherwise.

  • Hayley Rushbrook may use images of book covers and author names to showcase projects she has worked on in her promotional material (including on her website and social networking sites) unless the Client requests otherwise.

  • From time to time, Hayley Rushbrook may reach out to potential clients to offer her services directly (including email and on her social networking sites). In this case, Hayley Rushbrook will not store any contact details unless she is hired or the potential client shows interest in working with her in the future and consents to her keeping their contact details.

  • Hayley Rushbrook will not use personal information for any other marketing or promotional purposes without receiving written (including email) permission or obtaining consent via a tick box on her website’s contact form first.

  • Visitors/clients/potential clients can withdraw their consent at any time by sending an email to hayley@proofreadingbyhayley.com.

 

Third-Party Websites

  • This site may contain links to third-party websites. Hayley Rushbrook does not accept any responsibility or liability for the content, privacy policies, practices, or running of these sites. If you follow a link to these websites, please check their policies before you submit any personal information to their site.

 

Storage of Data

  • Hayley Rushbrook will store data on a secure, password-protected, virus-protected, firewall-protected computer. Phone numbers may be stored on a PIN-protected phone where necessary.

  • Hayley Rushbrook’s email requires a password and 2-step verification to gain access.

  • Certain data may also be available to Hayley Rushbrook on the Wix platform and is governed by the terms in the Wix privacy policy. Her website requires a password, 2-step verification and has SSL certification (https) for added security.

 

Amendments

  • Hayley Rushbrook may amend this policy at any time. She will post the updated version on this page and, where possible, send an email notification.  Therefore, it is the responsibility of the website visitor and/or client to check back frequently and cease use of the website and/or its features should they disagree with any part of the privacy policy.

 

Right of Access

  • Hayley Rushbrook will store data for at least 6 years but may keep regular/recurring clients’ information indefinitely unless told otherwise.

  • An individual may request access to their data, and Hayley Rushbrook will comply with this request (usually within one month).

  • An individual can rectify any incorrect information, object to how their information is used or ask to have it removed completely. Unless the information is required for tax and/or legal purposes, Hayley Rushbrook will action the request.

  • If you have any questions regarding this privacy policy or want to request your data, please send an email to hayley@proofreadingbyhayley.com.

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